Shipping policy

Last updated: July 2026

Thank you for shopping with UMADE LIMITED. We are committed to delivering your order safely and efficiently, wherever you are in the world.

Processing Time

Orders are processed within 1–3 business days after payment has been confirmed.

During product launches, promotions, or holiday periods, processing times may be slightly longer.

Shipping Destinations

We currently ship to most countries worldwide.

If your country is unavailable during checkout, please contact us at ummasewingalter@gmail.com, and we will do our best to assist you.

Estimated Delivery Time

Delivery times vary depending on the destination and shipping service selected.

Southeast Asia: 5–10 business days
Australia & New Zealand: 7–14 business days
Europe: 10–20 business days
North America: 10–20 business days
Middle East: 10–20 business days
Other countries: 10–25 business days

Please note that these are estimated delivery times and may vary due to customs clearance, weather conditions, or local courier delays.

Shipping Rates

Shipping costs are calculated during checkout based on the destination country and the total weight of your order.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number.

You can use the tracking number to monitor your shipment until delivery.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.

These charges are not included in your purchase price or shipping cost and are the responsibility of the customer.

Incorrect Shipping Information

Please ensure that your shipping address is complete and accurate before placing your order.

UMADE LIMITED cannot be held responsible for delays or additional shipping costs resulting from incorrect or incomplete shipping information provided by the customer.

Lost or Delayed Shipments

Although we work with trusted shipping partners, delivery delays may occasionally occur due to circumstances beyond our control.

If your package has not arrived within the expected timeframe, please contact us at ummasewingalter@gmail.com, and we will assist you in tracking your shipment.